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2.5

Gamestop is on the *** of loosing a long standing costumer. There are multiple reasons not just one.

First off I have had a power up pro membership for atleast 5 years most likely longer. I recently renewed my membership that cost $15. The next time I visited Gamestop and made a purchase they asked if I wanted to renew my membership. I said I just had.

It showed up in the computer for the purchase but never renewed. Since then I have been back and forth with customer service with promise of it being resolved and it is never fixed. This is three months later. Also you can not understand the outsourced costumer survive agents.

Hire people that speak proper English. Not people from other countries that barely speak English. You would not hire some deep south red neck our a getto hood rat with bad English would you? So don't hire our outsource to forigeners unless they have good English skills.

Also I ordered my spouse a 3ds for her bday. My bank canceled the transaction, their fault but I got that resolved and called gamestop to make sure the order went through this time because her bday is tomorrow. The woman could not understand me and I have no accent and I couldn't understand her. It took a very long time just to get that problem fixed and I just realized the order number I was given is incorrect.

I have enjoyed gamestop in the past but what happened to you guys? I'm on the *** of getting my games and consoles from someone else in the future.

Reason of review: Poor customer service.

Location: Grantville, Georgia

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So true hardtop sucks such a *** rip off I bought my PlayStation four yesterday new for $650 total they wanna give me $200. Ya OK blow me under giving ppl money seven buck for madden16 ur company sucks but *** gamestop

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