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Gamestop
Reviews and Complaints
Where is my order
User's recommendation: Not to order on line with game stop.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received package
User's recommendation: Never oder from Gamestop around Christmas you won't receive your items and your Christmas will be destroyed.
- Very unhappy
- Online customer service is terrible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received my order
User's recommendation: Don't order from gamestop during Christmas cause they will ruin your Christmas like they did our families.
Keep buying invalid cards
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
User's recommendation: Shop at Walmart, Best Buy or Target.
- Customer overlooked
- No response to email
- Horrible communication
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy Xbox isn't working
GameStop doesn’t keep their word
User's recommendation: There’s a reason Stop is in their name! You need to Stop patronizing them!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPromise Not Kept
User's recommendation: Be careful of what is promised.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder number 110000****743201 missing products
User's recommendation: Don't order large purchases from gamestop. The customer service is terrible if you have an issue.
- Only sell games and related items
- Hours on the phone with customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey never shipped my order
Almost 2 weeks after contacting them they have yet to return my call and my monitor has still not left their warehouse. This was a christmas gift for my son and its near mid january already
User's recommendation: Anywhere is better.
- Issue handling process
- Customer service is awful
- Poorly trained support
Refund
User's recommendation: I recommend.
Online order
My order
- Leaving the store to never return
Order issued
User's recommendation: Don't shop online here for the holidays.
- Stores are great
- Nice staff
- Gamestop makes it impossible to cancel orders
- Online order
- Management dont give a fuck
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So what did you do to cause this? Because I highly doubt you are innocent in this situation.