Gamestop
Reviews and Complaints

terrible would still be better than gamestops customer service

Live cards are all considered DLC which is NOT a GameStop product and when you buy DLC, you sign saying you know it is non refundable. and if you paid for the card, it was activated.

when the network is flooded around that time of the year, a lot of cards do not work within the first 24 hours of purchase. Microsofts fault, not gamestops.

And Microsoft has a long history of blaming everyone else for their mistakes. honestly, if a 23 year old man had his mother come in and yell at me, there is absolutely no way I would be willing to break policy to do a return for them so consider yourself lucky.

Don't feel bad for you at all. They didn't force you to buy it.

I think it is funny that you even wrote this. What kind of *** buys something and didnt look at the product but wants to complain later.

Congratulations, you've unlocked the knowledge of how Gamestop makes money on trade-ins. The best you can hope for is either a trade-in special where they double or triple the trade value but this is generally reserved for PowerPlus members.

Or you can use the 30 day $30 guarantee. Other than that, yeah you're gonna get pennies on the dollar because that's how business works.

Especially if you're trying to trade in games like Madden that have a new release year after year or a Greatest Hits. Those titles go to *** as far as trade-in before you can blink.

Lol @ "body order"

This pissed consumer is obviously insane. I too have a complaint about game stop but this person's post just made me laugh.

How do you expect a person with human feelings to react when you complain, in front of other customers and employees, about their poor personal hygiene and "the worse foul smell body order". The complainant should try to hold their "breathe" a bit longer until they cease to be able to use their "breathe" altogether.

Not certain how they were ever employed at all, let alone as a customer service manager with their inadequate use of the English language.

Was this a new game or used game? Cause if it's new there's just as much of a chance it won't work from wherever you order it from and seems more of a problem with the publishing company not Gamestop.

Huh, an unhelpful review in all caps. Yup, it's the internet.

Dude, It is your fault for not calling your credit card company to see why you were decline. This story is hard to belive. The funny part of the story is where you said he had to make a call.

I know what you mean, I stopped purchasing from Gamestop Online for a similar reason. I used free shipping though, and even though it says 5-10 days after processing, it didn't process for 2 months, even though it said it was immediately available, and then I received about a month after it finished processing.

So for something that should have only taken a couple of weeks to get to my door, it took about 3 months which is absolutely ridiculous. The customer service was garbage when I tried complaining to them, and wouldn't let me cancel the order because they said it was about to process every time I called, even though I kept on them hoping someone would refund my money, which unfortunately never happened.

This is why I will never purchase from Gamestop Online ever again. However, local Gamestop stores are nice, and convenient, and where I go if I choose to give business to Gamestop.

That is messed up, I say we all should boycott gamestop. We dont need them, at all, maybe Microsoft was right about no used games. I am now going to buy all my video games at Walmart.

Don't go to gamestop, I went there to buy a super Mario 3d world, and the manager caught an attitude with me, and well I was wrong for arguing back until that *** b**** called me a n****. That *** me off right there and left.

So I call customer service and they told me the do not care about the worker telling that word. So I told them you lost a lifetime customer and the person told me they don't care at all.

The person name was john, he did not want to say his real name. Don't shop at gamestop they are racist and wrong for calling me that name.