Hi, I live In California, Chula Vista to be specific. Before we star, this is gonna be long and complicated, so please bear with me. I admit that because of time constrains I could not deal with this in a lenghty manner, but here's what happened, I was stocking up on cheap games since I havent' had tiem to game since 2006, I bought dragon age origins, fist of the north star, both for 18 dlls, bioshock for 8 bucks, and went pro, they gave me a buy two get one free coupon, and decided I wanted MGS hd, dark souls and mass effect 2 as my free game (it's cheaper than my cheapes bought game), it was a mess since I had to go to three different stores because they didn't sell all of them pre owned at one location. In the third location, the guy offered me to get 7 bucks worth of a game and get another one free, and I said sure, why not, I just asked if I changed my mind I coul also modify or return the coupon bought games, he said that was fine within seven days. then I started to notice that, like some games recently, these gave me motion sickness for the most part, bioshock was the worst, so I decided to return them, all of them, and simply get KOF 13 as I played the dmeo and no motion sickness was to be found (and to be honest I have not had a lot of time to play the mgs and dark souls, but I will keep them even if these too make me sick just for the collectible factor). Ok so here's a little complicated bit, I bought dark souls originally with a 20 percent off coupon so it made it 28, since Iw as getting MA 2 that would fit the criteria still, but I asked if I could just pay for KOF 13 and since dark souls is the same price, just make that the free one and get the 18 bucks back. SO we have return dragon age, fist of the north star, fallout 3 and condemned 2 (those two I got when the guy said I could spoend 7 more bucks and get one more free) and bioshock, stay with mgs, buy KOF 13, and get dark souls as my free game, I realize it's a little complicated but it was within the offer's timeline of modification and returns. I go to the Gamestop and of course, the guy is confused, and he is astounded by how much I am returning, I tried to explain the problem but, and not to blame him, there was a line waiting and he wnated to do it real fas, coupled with the fact that I had two gamestop recipts because i had to go to different stores, I understand the confusion, but still...anyway, I went there explained, and he says ok, but he says he can't give me cahs ebcause it says I used a "gift card" which I did not and I don't know why they put that there, at the end I ended up with 3 games, KOF 13, MGS HD and dark souls, the problem is I got 18 dollars back from my return (he gave me a note saying I couldn't return anymore games, I'm fine with that) and he charged me for KOF 13, so I payed all of the games, do the math here Dragon age - 18 fist-18 fallout-7 bioshock-8 that is 51 dlls, I got back 18 dollars and I got charged for KOF 13, so that means I didn't get any free, and I think he used the return money to charge me for KOF 13. He was complaining about holding the line and it wa sall just a mess, and we are busy people we got stuff to do I had to get back for a class, I had to do this within the timeline to return the games, etc, so I insisted it was wrong but I really had no time to stay and complain and make a fuzz. I called the store later that day but no one picked up the phone (at 6 pm), SO I called another store see if they could help, now I think they just made matters worse, since all he did was give me a new recipt that says MGS is free...but I still only have 18 dollars, not to mention someone put gift card when I payed in cash, I ended up the same and now my recipt has no record of me ever byuing or returning dragon age and the rest, I can only hope you guys can give me suggestions, because I suspect I am screwed, I realize 50 bucks might not seem like a lot to some but I have to make every penny count, and I am either retarded with math or the computer is because I don't see how returning 50 dlls worht of merchendise WHEN I already payer in cahs for MGS and dark souls gets one 18 dollars in change. I can only hope they keep some sort of record or te guy at the original store recognizes me and the situation, even if you think it's too much of a return or that I am at fault for my constrained time, I asked about everything I was doing and the employees told me everything was fine to do ad I did it within the time necessary, yet they insist that returnign 50 dlls equals 18 dollars and they never even recognized my coupon or membership since I was charged for all three games.