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I ordered Sid Meier's Civilization V: Brave New World. Digital version.

They billed me but did not send me the download code and instructions for downloading the game. This is the second time I buy games online at GameStop. I had problems two times with their delivery service. I sent an email about the problem and got auto-responsed email saying that they will answer with 24 hours.

NO, I buy the digital version, I need the game now. Their service at brick-and-mortal stores is good. but their online service is so so bad.

I will never buy games on their online store again. I will buy game on Steam instead.

Reason of review: Not as described.

Preferred solution: Deliver product or service ordered.

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Illinois, United States #941727

This is why you should buy your games on Steam instead of from GameStop.

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