Kansas City, Missouri
1 comment
Not resolved

I ordered Sid Meier's Civilization V: Brave New World.Digital version.

They billed me but did not send me the download code and instructions for downloading the game. This is the second time I buy games online at GameStop. I had problems two times with their delivery service. I sent an email about the problem and got auto-responsed email saying that they will answer with 24 hours.

NO, I buy the digital version, I need the game now. Their service at brick-and-mortal stores is good. but their online service is so so bad.

I will never buy games on their online store again.I will buy game on Steam instead.

Review about: Video Game.

Review #534050 is a subjective opinion of a user.

Customer service
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Deliver product or service ordered

Had an Experience with Gamestop?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Illinois, United States #941727

This is why you should buy your games on Steam instead of from GameStop.

You May Also Like

SPS REVIEW FORUM New Video? End of Hope SPS? Sps Review Forum "According to this new video with proven facts it might be the end of Hope for good. be taken to end SPS and jail hope https://www.youtube.com/watch?v=hBwSYouWk3s . Once federal law enforcement see..." Read more Gamestop Shipping Service Review Gamestop "I purchased a game online and was told by a customer service representative Matt o Kelley that I would receive my controller in the next day, I had waited over..." Read more Gamestop - Online order: Dark Souls 3 Lord Cinder Statue canceled 4 times! Gamestop "I am a member of GameStop and been purchasing games from there online site since 2010. I placed an order on Friday April 15th for (1) Dark Souls 3 Lord..." Read more HEMISPHERES AMUSEMENTS STAY AWAY Hemispheres Amusements "I pay almost $9,000.00 to Hemipheres Amusements, located at 215 Industrial Dr. Ste A Hampshire, IL 60140 (630) 792-8910. KURT@Hemipheres Amusements shipped the 2017 Aerosmith Limited Edition Pinball game via..." Read more Keystone Rv - 2017 Montana HC Keystone Rv "On top of all the other problems we have had with this new, 6 mo old Montana HC, the kitchen sink has almost no water pressure to it at all...." Read more Regency Furniture - Damage furniture that they dont take the blame Regency Furniture "I waited 1month for all my furniture which i bought dining set, sofa or living room chair with ottoman, bedframe and side table. The driver was so nice and looks..." Read more Dhgate - First Time test. Ready for more! Dhgate "This is the first time ordering a unit. I'm very pleased with the quality of the item for what I paid. I am new to DHGATE and I am testing..." Read more Brooks Brothers - Very poor quality of shoes lost the colour of the skin after used for one time. Brooks Brothers "I am a regular costumer for BB, I went to BB yas mall in abudhabi, I bought a shoes for 750 AED which is 203 $, after using the shoes..." Read more