Kansas City, Missouri
1 comment
Not resolved

I ordered Sid Meier's Civilization V: Brave New World.Digital version.

They billed me but did not send me the download code and instructions for downloading the game. This is the second time I buy games online at GameStop. I had problems two times with their delivery service. I sent an email about the problem and got auto-responsed email saying that they will answer with 24 hours.

NO, I buy the digital version, I need the game now. Their service at brick-and-mortal stores is good. but their online service is so so bad.

I will never buy games on their online store again.I will buy game on Steam instead.

Review about: Video Game.

Review #534050 is a subjective opinion of a user.

2.0
Customer service
Website
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Deliver product or service ordered

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NaughtyNancy
Illinois, United States #941727

This is why you should buy your games on Steam instead of from GameStop.

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