Not resolved
2.0
Details
Customer service
Website
1 comment

I ordered Sid Meier's Civilization V: Brave New World. Digital version.

They billed me but did not send me the download code and instructions for downloading the game. This is the second time I buy games online at GameStop. I had problems two times with their delivery service. I sent an email about the problem and got auto-responsed email saying that they will answer with 24 hours.

NO, I buy the digital version, I need the game now. Their service at brick-and-mortal stores is good. but their online service is so so bad.

I will never buy games on their online store again. I will buy game on Steam instead.

Reason of review: Not as described.

Preferred solution: Deliver product or service ordered.

Review #534050 is a subjective opinion of

Private message
Helpful? Yes 0 No 0
Report

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
NaughtyNancy
Illinois, United States #941727

This is why you should buy your games on Steam instead of from GameStop.

Reply
Report
Helpful? Yes 0 No 0

Gamestop Most Helpful Reviews

More

Gamestop Reviews

More

Gamestop Products and Services

All Gamestop Products

You May Also Like

Bingohall is NOT a scam and here is proof
Bingohall
"I have played here for quite some time. I have never had a problem with payouts being payed. They are debited to my bank account within a day..." Read more
Gamestop - Garden Warfare Rip Off
Gamestop
"Went online to GameStop.com and found a statue my son wanted. The explanation of what you get for your money was on the website and on the box with the..." Read more
Gamestop - PS3 Failed after one day of use.
Gamestop
"I received a Sony Playstation 3 bundled with Grand Theft Auto 5. After the initial installation, the game worked for one day, after which the game froze. I deleted my game data..." Read more
A Judgement has been entered against Derrick Lee DBA Team DQ Pageant Prep and Image Consulting
Team Dq Pageant Prep And Image Consulting
"On March 20, 2017, the Cook County State's Attorney's Office, Consumer Fraud Unit, filed a civil fraud lawsuit charging Derrick Lee with certain violations of the Consumer Fraud and Deceptive..." Read more
Sears - NIGHTMARE Wedding Ring Set!!
Sears
"I have been having issues with a diamond wedding ring set I purchased 2 years ago and Sears has yet to rectify the situation. I initially purchased the set along..." Read more
Lone Star Auctioneers - Not happy as bod rigging is a felony!
Lone Star Auctioneers
"If Bid rigging is a felony then this to should be ! auction closed and said complete but then stated another buyer won for a $single dollar less than my..." Read more
Popeyes Louisiana Kitchen - Horrible service
Popeyes Louisiana Kitchen
"I was refused food and service because I requested food close-by closing time..." Read more
Iboats - Return Box was torn so denided
Iboats
"Yes I ordered a drive shaft that was supposed to be short shaft. Box came and corner of box was torn no biggie opened found out it was the wrong..." Read more