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I purchased a steam card yesterday and today. The one I purchased yesterday worked fine. The one I purchased today was invalid. I went back to the store I purchased it from and they said contact you .

1.0
Details
Gamestop - I purchased a steam card yesterday and today. The one I purchased yesterday worked fine. The one I purchased today was invalid. I went back to the store I purchased it from and they said contact you .
I have a card that is invalid and I just spent $200.00 for it today at a game stop in albemarle nc 28001!!!!!!
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1 comment
Anonymous
#1931005

You should drop your contact so you can be reached by steam support

ID
#2191138 Review #2191138 is a subjective opinion of poster.
Location
Roanoke Rapids, North Carolina
Product
Steam Refill Card

Store hours did not match the pre-order times

2.6
Details
The store hours for Gamestop during covid in Colorado are 12pm to 8pm. For the Xbox Series X release, they opened at 9am to take preorders for the Series X. Because of this, I was unable to preorder an X Series or S Series for the holidays. Why was no email or text sent out to Pro Members that the hours would be different?
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1 comment
Anonymous
#1938517

Is the world going to end? Is christmas ruined? Priorities...

ID
#2190992 Review #2190992 is a subjective opinion of poster.
Location
Denver, Colorado

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Preorder lines

1.0
Details
I was in line for both PS5 and Xbox X series, and I was kicked off and waited in line only for them not to let me preorder either one, I understand how crazy these things can be but I waited in their virtual lines for hours and all I wanted to do was preorder Xbox or PS5,just the opportunity, that's all.

User's recommendation: DONT TRUST THE VIRTUAL LINES.

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ID
#2190712 Review #2190712 is a subjective opinion of poster.
Location
Norfolk, Virginia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tired of the lies(lines)

1.0
Details
Update by user Sep 26

nothings been done

Original review posted by user Sep 25
I've waited in their virtual lines 4 times for each wave and each system sometimes for more than 3 hours and when it finally goes through the site will not let me preorder the systems. Gamestop should tell us if there are no more systems because waiting in this line is draining and frustrating. The only people to get through are the scalpers reselling systems for $800 to $1000 or more. I just wanted my chance to preorder one system.

User's recommendation: You know the deal.

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ID
#2190264 Review #2190264 is a subjective opinion of poster.
Cons
  • Ordering online is a nightmare
Preferred solution
I just want to preorder an Xbox x series

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Orders

1.1
Details
An order I placed was awaiting pickup for over a week, called customer service and they knew nothing, now I'm still waiting for the refund. GameStop sucks in ALL areas of the retail service industry.

User's recommendation: Forget GameStop! Stick with Best Buy and Walmart.

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ID
#2190146 Review #2190146 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Bad service and discremenate

1.0
Details
They lied took my pre order said they would switch it then banned me from store untill it's time to pick up my x box makes no sense

User's recommendation: Dont shop at game stop.

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ID
#2188997 Review #2188997 is a subjective opinion of poster.
3.9
Details
I went to gamestop after they call me for ps5 preorder. I was there in 20min and they had all sold out. Which is odd since it only took me a short time to get there and they stated they had more people to call when they called me. I then drove the next morning 1 hr...
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1 comment
Anonymous
#1938521

You must be a genius, so if that's the case you must realize that for everyone person getting a call there were at least 3 people just showing up at the store. Face it you were just too late for an extremely limited item, it sucks for you, but the world isn't gonna end because you couldn't get a toy, and if so, you're priorities might need reshuffling.

ID
#2187907 Review #2187907 is a subjective opinion of poster.
Location
Sidney, New York

My item has not arrived

1.0
Details
I've contacted and still no response

User's recommendation: Gamestop Sucks.

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ID
#2185322 Review #2185322 is a subjective opinion of poster.
Location
Riverside, California

Online order

4.2
Details
I was calling because I ordered the xbox series x and I didn't remember what email I had. , Can they add this email as purchase email for my power up rewards. My order number is 110000****662376 William rivera 818-397-****
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ID
#2184760 Review #2184760 is a subjective opinion of poster.
Location
Los Angeles, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Online order

I tried to place an order for xbox series x today. I GOT TO THE CHECK OUT WINDOW AND THEN SENT ME BACK IN TO LINE. I LOST OUT OF MY PREORDER AND WOULD LIKE TO KNOW HOW TO GET IT FIXED?
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1 comment
Anonymous
#1938522

You don't. Hope that more Preorders go up, otherwise you'll have to wait like everyone else

ID
#2184315 Review #2184315 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Package not delivered

Yes Im trying to call you guys 787-617-2888
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ID
#2180262 Review #2180262 is a subjective opinion of poster.
Location
San Juan, San Juan Municipio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The Torrance California Gamestop branch ignored an existing preorder of the Playstation 5

Hi , I would like to report the GameStop that is located on the corner of Torrance Blvd and Hawthorne Blvd , California , I placed my name on the preorder list for the PS5 along with my phone number and the store did not even contact me that preorders were being handed out , I believe that this practice takes for granted the customers trust in telling them to put their name on the list , if they had already had the preorders ready , why didn't they distribute it to the existing PS5 preorder list . Please check this location out as this is somewhat of a rogue practice that they have done .
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1 comment
Anonymous
#1938523

You do realize the list was only to try and give folks a call if they had a chance to? The Preorders dropped and sold.out so fast I doubt there was time, it wasn't a guarantee for a Preorder, and I wouldn't be surprised if they actually told you that when you signed up, and you heard what you wanted to.

ID
#2175872 Review #2175872 is a subjective opinion of poster.
Location
Torrance, California
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Online issue

1.0
Details
Why am I being blocked from the gamestop website?? If Im blocked I want a full refund of my current membership.
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2 comments
Anonymous
#1936521

Why would they refund your money if the website is down? Make that make sense.

Anonymous
#1936542
@PissedConsumer1936521

Oh look at the troll commenting on month old posts. Get a life.

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ID
#2173810 Review #2173810 is a subjective opinion of poster.
Location
Craig, Colorado
Preferred solution
Blocked from website

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cloudflare blocked

2.8
Details
Gamestop - Cloudflare blocked
RE: Cloudflare Ray ID: 5d3e9d517fef03f0 I’m not able to go on GameStop.com This will be my only attempt at communicating with someone from GameStop. I have been blocked by Cloudflare from using GameStop.com. I typed the website and was instantly blocked on my phone and iPad. Need to search if you have a product available for purchase for my Sons birthday. If I can’t get unblocked there is no point in continuing to give you business. Please contact Cloudflare to get their services fixed. There is no reason typing your website should be cause for blocking. Thanks Mr. Jon
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ID
#2173798 Review #2173798 is a subjective opinion of poster.
Preferred solution
Access to website

Blocked form website

1.0
Details
I had just tried to bring up the website and it says im blocked
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ID
#2173796 Review #2173796 is a subjective opinion of poster.
Location
Dallas, Oregon