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Gamestop - Poor customer service

Can't redeem false advertised power reward credits
#1134408
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We bought some gift cards from GameStop and later tried to redeem them at their website. When we typed in the card number and the pin but the site told us that they were invalid. None of the three cards worked at all. So we called the number on the card and the number...
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1.0
#1129849
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Gamestop - *** customer service

Returned product since 9/16/17. They still charged my account. Called them, cs responded: we have computer problem. Please call later. Calls again, no respond.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1129157
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Called into store 6780 to ask about Xbox One X. They have 1 that isn't reserved. Trevor tells me I will have to show up in person and wait if I want to be the first to get it. I get there at 4pm and check in with Trevor with an xbox one S, PS4 pro, and a bag full of...
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3.9
#1127263
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I went in to buy a basic headset for my Xbox One. The guy at the counter showed me the only one they had in stock and I bought one for about $25. Long story short I went home, plugged in the mic and it didn't work. I adjusted the mic volume settings on the console and...
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1.0
#1123008
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Gamestop you say? Pass, I'm tired of rolling the dice with these guys, literally half of the pre-owned games I've bought through online orders have come defective - 3 PS4 games all looked alright if you glance at the disc itself but the problem is they don't do...
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2.1
Product
I didn't like
  • Company policies and defective product
#1114650
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Preordered Destiny 2 for my son in June. Called them on 9/1 to change my credit card. Called again on September 7th after my son had not received his precode and made sure all my information was correct and it was. Get an email that afternoon it was cancelled. WTF!!! I...
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#1097810
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How the *** are you pricing NBA 2k16 on Xbox 360 pre owend for $35 but on ps4 & Xbox one it's less than $10 you people are not smart at all. That is the dumbest *** ever & I pray one day people stop shopping here & yall {{Redacted}} go out of business that is...
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1.0
#1094986
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I ordered a refurb iphone from gamestop. Within two days of having it, it began cutting off whenever I placed the phone down. They have a 7 day return policy on refubs so I sent it back. I contacted them and let them know that I just wanted an exchange. Everything was...
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1.5
#1088900
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I traded in a bag full of games- of which around 10 did not trade in. The employee (Dave) ended up telling me "I can't pay you in store, but meet me outside after your transaction and I will give you cash for your games". I waited, and I waited for Dave to come outside...
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Anonymous
Satan

This person who has been shopping with this retailer for 20 years and does not have any idea of how they operate in order to know that this does not seem right should simply d...

1.0
I didn't like
  • Poorly trained support
#1081652
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