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I ordered a refurb iphone from gamestop. Within two days of having it, it began cutting off whenever I placed the phone down. They have a 7 day return policy on refubs so I sent it back. I contacted them and let them know that I just wanted an exchange. Everything was...
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1.5
#1088900
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I traded in a bag full of games- of which around 10 did not trade in. The employee (Dave) ended up telling me "I can't pay you in store, but meet me outside after your transaction and I will give you cash for your games". I waited, and I waited for Dave to come outside...
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Anonymous
Satan

This person who has been shopping with this retailer for 20 years and does not have any idea of how they operate in order to know that this does not seem right should simply d...

1.0
I didn't like
  • Poorly trained support
#1081652
Reply to reviews
I was in GameStop a couple weeks ago and asked him if I brought my machine in how much could they give me for my 360 plus my hard drives which I had a 250 hard drive and a 500 gig hard drive both totally full of games worth over $1,000 at least the gentleman told me he...
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1.0
#1081412
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Pro Evolution Soccer 2013 Review

Gamestop
#1006636
I west to gamestop and bought Fifa 11 And Pro Evolution Soccer 2013 but I got 2 Fifa 11 and no PES 13 and I went back to the Store and they Said they did'nt have it I'll never buy anything fro gamestop again
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Xbox Video Game Console Review

Gamestop
#980174
I ordered a xbox one s 1tb with battlefield 1 on December 20th and i ordered it with next day shipping (December21) also with insurance. So i came home from school and i received the package around 7 and i opened it was a 500gb Minecraft xbox one s. I would like to know how can i get my correct package i orderd.
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Nes Classic Review

Gamestop
#978044
Employees lied about nes classic. Called several times thoroughout the day and was told they didn't get a shipment. Went at opening this morning and employee tells me they got them in yesterday and sold out.
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Nintendo 3Ds Xl Review

Gamestop
#977597
1.0
Details
Gamestop.com- DON'T DO IT!!! IT IS A SCAMa
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Pre-order Destiny 2 Collectors Edition the day it was available. I was so happy because it sold out in hours everywhere. A few days later 3/30/17 I sent a customer care email online asking to verify that I had next day shipping so that I would have the product on...
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1.2
#1079808
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Bought a Sony PS 4 console at Gamestop in Clackamas Promenade, after 5 days of purchase was not satisfied so went to return it with receipt, the man in the front was very rude and not helpful he refused a refund because the box was open, the Gamestop return policy...
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1.0
I didn't like
  • Lack of company responsibilty
  • That they can only offer a script and cant offer solutions
#1078805
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I went and got Metro Redux and was elated to play it, I did one play through of Metro 2033 and then half of another one, I went to play Metro Last Light and got to Undercity, it crashes after you hear the rhino roar and get off the platform every time! A bunch of ***!...
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3.5
#1076729
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On July 3d my son pulled together all his birthday money and went to purchase a brand new PS 4. The worker talked him into a pre-owned option. Once my son agreed we were told that they had to order it online. We paid for 2-day shipping and ordered a game, the system...
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Anonymous
slipshod gamestopper

Gamestop downloads never work. Their instructions, such as how to get their downloads to work at all much less to work on steam, lead to dead ends. Both downloads I bought fro...

aliens_amoung_us
aliens_amoung_us

Hence why children shouldn't make adult decisions. Next time you'll know to do your homework to help him with the purchase (since it's not chump change) and purchase a new, mo...

1.0
I didn't like
  • That they can only offer a script and cant offer solutions
#1072348
Reply to reviews
I went in and went to buy a switch for my grandsons birthday , I was told to order on line as they where getting a huge shipment -so I did $494 later, well guess what was wrongly told that .thank god for Ashley store manager she was able to find one, I have called Game...
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#1068192
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I purchased a use Xbox 360 on 4/29 and when I got it home it did not work properly so I returned it the following day. The manager in the store told me that it would take 48 hours to receive my refund on my credit card. So i waited a full week and nothing happened. I...
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1.8
#1052787
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Why I am quitting a Company I used to love. Financial: At GameStop, I disliked the poor pay for managers, especially with all of the duties we had, and my W2 was extremely depressing. Guest Satisfaction to the Circle of Life: From 2015 to mid-2016, we were extremely...
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3.5
I liked
  • Management
  • Coworkers
I didn't like
  • Customer service
  • Feeling unappreciated
  • Feeling like youre not human
#1012329
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