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I have been waiting on the phone with customer service for over 3 hours. Wasting my day off.
I need a new shipping label to return the games. 181******** I am still waiting. I was thinking about keeping one game, but I now just want my money back. All I see is bad reviews.
GameStop doesn't care about customers and their time.
I will not recommend GameStop to anyone. Waited for 4 hours on the phone
User's recommendation: Stay away from GameStop.
Product or Service Mentioned: Gamestop Customer Care.
Monetary Loss: $60.
Preferred solution: Free game for wasting my day off and shipping label to send stuff back.. Biggest calls to make sure that the games made it back and refund has been processed with email proof.
Gamestop Pros: Management.
Gamestop Cons: Online and app customer service, No followup by corporate, Unprofessionalism.