Contact Gamestop Customer Service
Gamestop Phone Numbers and Emails
Toll-Free Number:
- (866) 323-2321
Customer Service:
-
(888) 622-0173
Citizens One
-
(855) 497-8168
PowerUp Rewards Credit Card
- (866) 323-2321
Gamestop Emails:
Gamestop Contact Information
Gamestop Website:
Gamestop Online Chat:
Corporate Office Address:
Summary of Gamestop Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Gamestop Customer Service?
Shipping and Delivery Question:
- “Need shipping address changed”
- “Tracking package”
- “Preorder has not arrive”
Product/ Service Question:
- “Defective headgear Again!”
- “Damage product”
- “Paying my game stop card”
Request for Information Question:
- “Question about stocks”
- “To check up on my PlayStation4 order”
- “To check how much money on my gift card”
Account Question:
- “Account”
- “Account email”
- “Password reset”
Refund Question:
- “Refund”
- “Trying to get my refund”
- “Refund/ order confirmation”
Payments and Charges Question:
- “Charges online account”
- “Payment”
- “Charged for shipping to have delivered first day release and tracking says it won't be here until 11 days after release!”
Cards Question:
- “I bought a steam gift card that's saying invalid code”
- “Lost my card”
- “Vbuck card”
Activation/ Cancellation Question:
- “Online order got canceled”
- “Cancel order”
- “My order was canceled”
Return/ Replace Question:
- “Returns”
- “Email change and did not receive my email for my gift card”
- “Return online purchase”
Website/ Application Question:
- “Website malfunction overcharged debit card”
- “Can't order online”
- “My order online”
Staff Question:
- “Rude customer service”
- “Customer service”
- “Very poor customer service in mattoon illinois and they neglected to transfer warrenty to the correct item bought”
Employment Question:
- “Job”
- “Unemployment”
- “Would like to receive my W-2 forms”
Other Question:
- “Fraud”
- “Creditlone increase”
- “Track ordet”
About
Customer Care, Shipping Service, Cashier
Gift Card, Website, Powerup Reward Card
Pros: Very unhappy, Store location, Leaving the store to never return, Trading games for credit, Having something on hand
Cons: Poor customer service, Lack of company responsibilty, Online customer service is terrible, Customer care, Poorly trained support
GameStop is an American leading company that provides video games and the software retail entertainments. The company has 6,100 stores located across the United States and 17 other countries including Canada, Norway, Australia, Denmark, Puerto Rico, Finland, Germany and others. GameStop was established in 1984 in Dallas. Customers can find products for any taste such as Browse All, Xbox 360, Xbox Sony, PSP, PlayStation 3, PlayStation 2, Download Now, Nintendo Wii and more. GameStop offers a larger selection of new and used games like action, casual, educational, fighting, productivity, strategy and more others. The company provides hardware, software and game accessories for next generation video game systems and the PC.
Gamestop is ranked 99 out of 538 in Games and Movies category
USA
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