Gamestop Phone Numbers and Emails

Toll-Free Number:

  • (866) 323-2321

Customer Service:

  • (888) 622-0173
    Citizens One
  • (855) 497-8168
    PowerUp Rewards Credit Card
  • (866) 323-2321
  • (800) 883-8895

Gamestop Emails:

Customer Service
ThinkGeek.com
Jobs/ Career
Legal
DMCA Inquiries
More phone numbers and emails Less phone numbers and emails

Gamestop Contact Information

Gamestop Website:

Gamestop Online Chat:

Corporate Office Address:

Gamestop.com
625 Westport Parkway
Grapevine, Texas 76051
United States
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Gamestop Rating Based on 436 Reviews

Rating details

1.7
more details
Customer service
Website
Discounts and Special Offers
Product or Service Quality

Rating stats

Rating trend

Summary of Gamestop Customer Service Calls

1.8K TOTAL
CALLS
04:27 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Gamestop Customer Service?

Shipping and Delivery Question:

  • “Order never shipped, it's been two weeks”
  • “Need order tracking number”
  • “FedEx delivered my package to the wrong address”

Product/ Service Question:

  • “Damage product”
  • “I cant sign up to any online casino games”
  • “Drove 3 hrs out of my trip schedule to buy a PS4 and it's not even here!!!!!”

Request for Information Question:

  • “I have a email about a order I didn't make”
  • “Order inquiry”
  • “Concerned about my order”

Refund Question:

  • “Refund”
  • “Received a refund check”
  • “Refund never put back”

Account Question:

  • “The price of 5 PlayStation has been taking from our accounts”
  • “Locked out of my account”
  • “Power up rewards account”

Payments and Charges Question:

  • “Double charged”
  • “Payment”
  • “Can't use coupon”

Cards Question:

  • “Missing gift cards from order”
  • “My trade credit card isn't working online”
  • “Card not working”

Activation/ Cancellation Question:

  • “Canceled order”
  • “Cancel order of Raymond wright Xbox one”
  • “Cancel”

Return/ Replace Question:

  • “Return online purchase”
  • “Return”
  • “To change a delivery address”

Website/ Application Question:

  • “Can't order online”
  • “My order online”
  • “Missing subscription and the website keeps messaging me access denied?! On my cell phone! Wtf is that!”

Staff Question:

  • “Rude customer service”
  • “Customer service”
  • “Very poor customer service in mattoon illinois and they neglected to transfer warrenty to the correct item bought”

Employment Question:

  • “Job”
  • “Unemployment”
  • “Would like to receive my W-2 forms”

Other Question:

  • “I havent received the playstation plus digital code i puchased”
  • “Affiliate program”
  • “I need a receipt”

About

Gamestop Return Policy
To read more: https://care.gamestop.com/category/returns-and-exchanges-category
Gamestop Privacy Policy
To read more: https://www.gamestop.com/gs/help/PrivacyPolicy.aspx
Top Gamestop Services

Customer Care, Shipping Service, Manager

Top Gamestop Products

Gift Card, Website, Powerup Reward Card

Gamestop Pros and Cons

Pros: Very unhappy, Store location, Leaving the store to never return, Trading games for credit, Having something on hand

Cons: Customer service, Lack of company responsibilty, Online customer service is terrible, Customer care, No response to email

Related Companies

EB Games

Summary

GameStop is an American leading company that provides video games and the software retail entertainments. The company has 6,100 stores located across the United States and 17 other countries including Canada, Norway, Australia, Denmark, Puerto Rico, Finland, Germany and others. GameStop was established in 1984 in Dallas. Customers can find products for any taste such as Browse All, Xbox 360, Xbox Sony, PSP, PlayStation 3, PlayStation 2, Download Now, Nintendo Wii and more. GameStop offers a larger selection of new and used games like action, casual, educational, fighting, productivity, strategy and more others. The company provides hardware, software and game accessories for next generation video game systems and the PC.

Gamestop reviews and complaints

Gamestop is ranked 95 out of 329 in Games and Movies category

Area Served

USA

Payment Methods

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Gamestop Stats

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