Product: Gamestop Customer Care Clear all filters (16 of 16 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I traded in a bag full of games- of which around 10 did not trade in.The employee (Dave) ended up telling me "I can't pay you in store, but meet me outside after your transaction and I will give you cash for your games". I waited, and I waited for Dave to come outside...
Read more
1.0
Product
Gamestop Customer Care
I didn't like
  • Poorly trained support
#1081652
Reply to reviews
Bought a Sony PS 4 console at Gamestop in Clackamas Promenade, after 5 days of purchase was not satisfied so went to return it with receipt, the man in the front was very rude and not helpful he refused a refund because the box was open, the Gamestop return policy...
Read more
1.0
Product
Gamestop Customer Care
I didn't like
  • That they can only offer a script and cant offer solutions
  • Lack of company responsibilty
#1078805
Reply to reviews
I went in and went to buy a switch for my grandsons birthday , I was told to order on line as they where getting a huge shipment -so I did $494 later, well guess what was wrongly told that .thank god for Ashley store manager she was able to find one, I have called Game...
Read more
Product
Gamestop Customer Care
#1068192
Reply to reviews
I purchased a use Xbox 360 on 4/29 and when I got it home it did not work properly so I returned it the following day.The manager in the store told me that it would take 48 hours to receive my refund on my credit card. So i waited a full week and nothing happened. I...
Read more
1.8
Product
Gamestop Customer Care
#1052787
Reply to reviews
i have been for the first time in your shop here in rome.i was surprised that nobody was available in the shop to give information. i did a *** for20 minutes to reach the cashier and then tried to get infos about the best deal for ps4. the guy was too much aggressive...
Read more
1.0
Product
Gamestop Customer Care
I didn't like
  • Misrepresentation
#988608
Reply to reviews
I was given a discount code and was told it to be used at a store to rectify my online order that was messed up (Short version of the entire story-Item didn't arrive after a month; I wrote in 3 times online, still unresolved; called customer service twice when I...
Read more
2.3
Product
Gamestop Customer Care
I didn't like
  • How they handle things
  • Poorly trained support
  • Lack of company responsibilty
#982381
Reply to reviews
Tafolla, and i want to complain towards a gamestop employee foe being racist to me, i feel really offended because he treated me and my little sister like we were nothing to him, he embaressed me and humilliated me on front of all the other customers. Here is what...
Read more
1.5
Product
Gamestop Customer Care
#980874
Reply to reviews

(Release date October 13) On October 3rd I got a notice from Gamestop that there was a problem with the credit card I used. I checked my order and saw that it was a card that had been compromised recently and my bank had issued me a new one. I tried to update the...
Read more
1.0
Product
Gamestop Customer Care
#941334
Reply to reviews
I was blatantly lied to today by some employee of Gamestop we'll call Nick. Nicholas charged me for insurance on my games & stated this was company policy. I was later told that this was not true. I was RACIALLY PROFILED by Nick as someone he hated, & so I was...
Read more
Anonymous
Anonymous

Although it may have been a racial profiling, it is also required of Gamestop employees to get those game warranties in order to keep their jobs. Managers will sometimes instr...

Product
Gamestop Customer Care
#937494
Reply to reviews
I bought the Destiny: ROI pre-purchase from GameStop. (Do Not purchase codes from GameStop! You are not purchasing what they say you are purchasing.) It was just a credit for $33.00. I kept in close touch with the girl from my local store because she said there was a...
Read more
1.7
Product
Gamestop Customer Care
#936792
Reply to reviews