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Gamestop - Don't Buy Rewards Membership

I bought 450 dollars worth of games on December 31 2018 a few days later I asked for a refund on 70 dollar item and was refused. I was offered store credit only I was an elite pro member. The transaction was made online and picked up at store. The transaction was visible in my online account and visible to the store manager. They were so rude and told me they couldn't refund my money because they couldn't tell how I paid. What a horrible transaction. When I complained to the manager she just laughed at me saying there was nothing she could do. I wont be buying from GameStop Again
4.3
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Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Value for money
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Gamestop Manager
I liked
  • Ordering online pickup at store within 45 min
I didn't like
  • Disrespectful
  • Totally unhelpful
  • Grumpy cashier
#1442455
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I let him know very carefully that I will be literally out front in my car until 6 because it's cold and I have $1000 worth of equipment with me. I walk back in at 5:45 and wait. At 6 the "Manager" Ian (that's what he told me at least) says that this other guy has...
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4.2
Product
Gamestop Manager
#1127263
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I know your manger to game stop she is 34 years of age and dating a employee thats 20 years old your standers are missed up to let this go on there kissing be hind the store working to geater !and sleeping to geather there family just sick over it edinparrie ,mn. He...
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Anonymous
Anonymous

My god, that was a difficult read. So, what I gather is that you know these people outside of the store, and you don't approve of their relationship because of an age differen...

1.0
Product
Gamestop Manager
#992466
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Manager stated that his new policy is going to be that if your system doesnt total up to 50.00 he wont execpt it. Tjey both were more so socializing then goving customer service. Was the worst experience ive had an all the gamestops ive been going through for the last...
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Anonymous
Anonymous

Learn how to speak english

2.0
Product
Gamestop Manager
#985692
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This is the Gamestop at 14th street Manhattan. The Police had to get involved because there customer service is so terrible. The store Manager John was horrifyingly rude and dismissive. Mark accused us of stealing and Carlos assured us that the problem would be...
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1.0
Product
Gamestop Manager
#949568
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