Product: Gamestop Shipping Service Clear all filters (16 of 16 reviews match)
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The card I used was a GameStop Credit Card with a $0 balance so there was no way there was an issue. There are no charges on my card or even a failed transaction. I asked for the supervisor and the agent requested a callback. I did receive a call back but the...
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1.2
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Gamestop Shipping Service
#1079808
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On July 3d my son pulled together all his birthday money and went to purchase a brand new PS 4.The worker talked him into a pre-owned option. Once my son agreed we were told that they had to order it online. We paid for 2-day shipping and ordered a game, the system...
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Anonymous
slipshod gamestopper

Gamestop downloads never work. Their instructions, such as how to get their downloads to work at all much less to work on steam, lead to dead ends. Both downloads I bought fro...

aliens_amoung_us
aliens_amoung_us

Hence why children shouldn't make adult decisions. Next time you'll know to do your homework to help him with the purchase (since it's not chump change) and purchase a new, mo...

1.0
Product
Gamestop Shipping Service
I didn't like
  • That they can only offer a script and cant offer solutions
#1072348
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I placed an order for a Alienware Steam Machine i3 - 1TB for $275 on 2/9/17. I noticed after placing order I had not gotten a confirmation email. I logged into my Gamestop account and it shows no order history for it. I check my paypal account and see there is a...
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1.6
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Gamestop Shipping Service
#1011014
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I called Friday to check why no progress on my order and they said a hold and they would lift it. I checked my status and still no tracking number. I called back to ask what the issue was and they said the hold takes 24 hours and it was lifted but still takes another 24hrs to send out. Just *** poor service. I will never ever buy from GameStop...
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Gamestop Shipping Service
#1005582
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I ordered a $50 digital gift certificate from Gamestop on 1/9/17 with the expectation to receive it via email the same day. The order was marked "closed" on Gamestop's website, but I haven't received the gift certificate. I sent an email on 1/10/17 to inquire about the...
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1.0
Product
Gamestop Shipping Service
I didn't like
  • No phone number on website
  • Customer service
#989236
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Gamestop - Shipping Service Review
I purchased a game online and was told by a customer service representative Matt o Kelley that I would receive my controller in the next day, I had waited over two hours previously to speak to a representative. He promised me that I would receive this as my son is terminally ill. Almost 5 days and I have not received or heard from GameStop. I have sent Matt O Kelly over 5 emails, and no response. GameStop...
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1.0
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Gamestop Shipping Service
#984770
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Do not buy anything from GameStop online if you can help it. I ordered a digital download code a WEEK ago and still haven't received it. Emailed them once and spent about 2 hours on the phone with customer service which was useless. The first time they told me there...
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1.0
Product
Gamestop Shipping Service
I didn't like
  • Customer service
  • Digital download not received
#983954
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And to continue that trend i decided to go to gamestop.com and buy a skylanders game for my 3ds since i like portable versions of games. I saw the giants bundle which came with 3 figures and a portal but thr problem was i didn't want 2 of the characters there so i...
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Gamestop Shipping Service
#931574
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Gamestop's site says my order was packed and shipped and was supposed to be delivered to me last week but according to the UPS site, the Shipping Bill was made but the Game was never given to UPS and shipped. I used their "Contact" page and I've already emailed them...
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1.0
Product
Gamestop Shipping Service
#863317
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We tried to cancel our preordered 3DS today, the order clearly stated it ships on Friday and today is Tuesday, but the cancel button was gone. Spend 40 minutes on the hold with customer service and then was told that they can't cancel it 48 hours before it ships, yet...
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FunkSoulStrange
FunkSoulStrange

You shouldn't wait till the last minute and the 48 hours is most likely business days. How can they cancel something that is probably in a truck ready to move monday morning?...

Anonymous
Anonymous

Once the item is processed you cannot cancel it. That's just how it is. Mainly because they wanted to attempt to get your product there fast since I'm assuming you did what ev...

1.0
Product
Gamestop Shipping Service
I didn't like
  • Employees
  • Issue handling process
  • how they handle things
#593413
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