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I purchased a game online and was told by a customer service representative Matt o Kelley that I would receive my controller in the next day, I had waited over two hours previously to speak to a representative. He promised me that I would receive this as my son is terminally ill.

Almost 5 days and I have not received or heard from GameStop.

I have sent Matt O Kelly over 5 emails, and no response. GameStop, please explain how do I tell my son that you have let him down,,?

Review about: Gamestop Shipping Service.

Reason of review: Bad quality.

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