Gamestop - I received the wrong item

164 of 323 Gamestop reviews


I'm from Brazil and a few days ago I bought some games as a gift for a friend in a store in Kissimmee-FL.

I bought the Assassin's Creed 4 - Black Flag (NEW version, not pre-owned) and the problem is that only yesterday when I gave to him, he realized that the guy who helped me changed the disk of Black Flag with the disks of assassins creed 3.

First of all, I don't understand why you sell a new game that's is not sealed, but it's not a problem if you guys put the right disk in the box.

Now, I'm back in Brazil and I can't go to the store to switch the disks. I paid $60 on a game that cost less.

I tried to resolve this problem by email, but all that they said to me is that I need to go to store to switch the games and that they can't refund me too.

How to proceed?


- Cover (front):

- Cover (back):

- Disks:

- Order receipt:

Assassin's Creed 3 code detail:


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Assassins Creed 4
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