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Never received my productI purchased a game on September 4 or seconds on September 4 they took out my money September 5 I got an email saying that FedEx will be dropping it off on the fifth box never came on September 6 and seventh I stopped the FedEx man in my neighborhood he told me that he had it on his iPad but he could not find a box when he went bike he was going to look for the box says I called GameStop they told me because I didnt pay for the shipping it was free shipping that it would take 10 to 14 days for delivery in the meantime I get a text on the 14th 14th tellingMe that they dropped a box on the front porch they were three people home at the time all day and the dog which he was everything I called them up immediately when I get home and told him that I never received the box they told me to FedEx and they were dropped it off on the fifth with thats impossible was not on my porch while dropping it on the porch and knock knock and I dont know but how could FedEx O they dropped it on the fifth when I spoke to the driver on the sixth and seventh and said he couldnt find a box on the 14th they said they dropped it off on my front porch I asked for proof nobody has pools as of September 29 I still do not have my product or my refund I was told investigation the first time will take 5 to 10 daysSecond time I called they told me it would take 10 to 12 days the third time I called I was given a supervisor who supervises just a name because he could not help me he said now it will take 10 to 15 days so here it is September 29 a present that was supposed to be in the beginning of the month given is still not given I look like a fool still have not heard from game stop like I said its September 29 no refund no product no go back or no text
User's recommendation: Don’t buy from GameStop a lot of people are going to stop buying that I know.
Monetary Loss: $320.
Preferred solution: Deliver product or service ordered.
Gamestop Pros: Xbox one.