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They essentially stole $40 from my 10 year old son. My son purchase a game with his hard earned money, returned the malfunctioning "opened" $72 game within hours and was only able to exchange it for a $22 credit. Despite daddy efforts and the next day mommy's efforts...
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1.0
I liked
  • Leaving the store to never return
I didn't like
  • Customer service what about heroic recovery
#1293133
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6/25/18, I placed an order for $650. worth of items (Nintendo switch, accessaries, and games) for my sons birthday, I even paid extra for 2 day shipping. I received an e-mail that the order was received, another e-mail immediately after the first one that the order was...
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#1288801
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Gamestop - Missing order

I preorder god of war bundle, when i check website and went to store nothing was there. Since i ordered it is under new management and had complaints from others customers about him. Im upset i could not get my bundle even though i ordered it.
#1284977
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Bought GTA V for my Windows 10 64 bit computer. The Gamestop web site says it's compatible but the game requires Windows Media Player which is not available for Windows 10. I asked for my money back and a week later was told to go pound sand. Customer care told me to...
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#1276901
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Gamestop - Call of duty wont work

I put call of duty WW2 in my ps4 and it didnt load it brung up a green screen can you help
#1254511
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Gamestop - Horrible experience

Terrible company! Never giving them my money again.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Value for money
Website
#1234545
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Gamestop - Deceptive business

They had a promotion buy 1 xbox gold 3 month get 2 free. They only would give me 1 free said they unable to give the other because supplies limited
2.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Value for money
Website
#1230100
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This company is the worst. I bought a game on the 19th of March which was a Monday having it shipped. It got shipped to the wrong address. I called that Thursday to have it shipped to the right address. I had a supervisor lie to me saying that they put in the game to...
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Anonymous
Kurt

How do you know they put the wrong address and it just wasn't delivered to the wrong one which would be the shippers responsibility?

1.0
#1222972
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I purchased a xbox one console that is bundled with PUBG. I piad 299.99 for the console. One week later the same bundle dropped down to 50.00. Good ol game stop will not let me return the console nor will they give me 50.00 off of my original purchase. Literally any...
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Anonymous
Kurt

I don't get it. I know some retailers do that kind of thing, but anytime I've been in that situation I've always just said, "That sucks. I should have waited a week." and leav...

Anonymous
Anonymous

Literally every retailer has the exact policy as this just some employees dont care and still do it. Most have a 2 week price match.

2.8
#1219679
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Contact Gamestop

Mailing Address:
GameStop, Inc.
625 Westport Parkway
Grapevine, Texas 76051
United States
Phone:
(800) 883-8895
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I ordered an A/V cable for my PSP and paid for 2 day shipping. UPS shows up in my driveway within the expected delivery date with no package, stating it must be on another truck. Come to find out a week later it was actually damaged in transit to me, yet no one had the...
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Anonymous
Kurt

You sound like an awful person to deal with.

1.3
I didn't like
  • Customer care
#1209715
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