Gamestop Reviews and Complaints
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Customers don't like
- Customer service
- Poorly trained support
- False advertising
Customers like
- Store location
- Management
- Leaving the store to never return
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I was trying to return a game and get a refund and the cashier refused to give me my money back. He kept on calling me sir when it’s obvious that I’m not. How many times should I have to say “IT’S MAM”?!? I plan on telling the entire LGBT community about this! You are...
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Gamestop - Trolls
Its the trolls who post immature comments on pissed consumer. They are the worse than customer service.
Gamestop - Don't Buy Rewards Membership
I bought 450 dollars worth of games on December 31 2018 a few days later I asked for a refund on 70 dollar item and was refused. I was offered store credit only I was an elite pro member. The transaction was made online and picked up at store. The transaction was visible in my online account and visible to the store manager. They were so rude and told me they couldn't refund my money because they couldn't tell how I paid. What a horrible transaction. When I complained to the manager she just laughed at me saying there was nothing she could do. I wont be buying from GameStop Again
Product
I liked
- Ordering online pickup at store within 45 min
I didn't like
- Disrespectful
- Grumpy cashier
- Totally unhelpful
Let me start by saying I am a fan of gamestop and have only had one issue with shopping in their physical retail locations and it was handled professionally and immediately by management. However their online store has left me extremely frustrated. Ordered a game on...
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Product
I didn't like
- How they handle things
- No call backs as promised
- Online order
Everyone had Xbox 1 bundle deal for 229.00. Gamestop had same 229.00 deal but with a free 50 dollar gift card. I accidentally order three. Called Customer service after over an hour on hold, I cancelled two. Three showed up Took to store would only give me 179.00 back...
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Anonymous
IF you had mommy or daddy help you this would not have happened. You, not they made the mistake. You were not scammed at all.
Gamestop in Fort Oglethorpe, Georgia - Just horrible prices on games
I’ve always bought every one of my games at GameStop for the last 15 years, until today. I guess I never paid attention. Car3 Xbox one,$40 used at GameStop, $19.96 new at Walmart, and $24.95 new at Best Buy. Don’t buy from GameStop let them go bankrupt!!!
Gamestop - ID required when 50 years Old
So I’ve buying games from GameStop for 10 years. Part of your rewards program and have never been asked for ID until today. Clearly I well above age to purchase any game but was still asked for ID. This seems to be an over reach. Is there federal or state law requiring ID? Are video games now controlled live tobacco products?
Gamestop - They didn’t tell me about the policy
I bought a game brand new but they didn’t tell me that new games couldn’t be returned only traded in and If I knew that I wouldn’t of bought it
Gamestop - Very ignorant in educated employee s in store no quality assurance left multiple calls for upper management
Bad service I spend to much money with will stop
Similar to Gamestop
I ordered the Nintendo Switch Bundle on Cyber Monday, with a $50 dollar Gamestop giftcard, and a supposed $35 eShop card. The gift card didn't work when I placed my order online. It was valid, but was not applied to the final cost in my cart. I tried 4 times. How can a...
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NL
I am having the same problem-though they did not send me the giftcard, and the $35 ecurrency didn't work. The product description lists both. I have emailed 3 times and receiv...
Gamestop Corporate
If you bring back that Switch and all the games that go with it, we'll give you a whole $5 of in store credit.
Select Reason
Is this regarding the same incident out of Albuquerque New Mexico that went viral recently? If so, I must ask why it was necessary to become overly aggressive with a young cas...