On 9/15/18 I went to our local gamestop on greenoaks and pleasant ridge Arlington tx to see if we could get a issue resolved with my 9 yr olds Nintendo switch . The reply Johnny the Manager had was I didn't sell it to you and was laughing at me the whole time. The...Read more
- Store location
- Very unhappy
I didn't like
- Blame customer for company problems
- Customer service
My wife and I noticed a $75.00 charge to our account for Gamestop. We called them and informed them that this was not our charge. We did not order anything from them nor did we have a playstation.They refused to refund us or do anything. They only said sorry that...Read more
I was in the Orange, Ct store on Friday July 13th looking to purchase a Nintendo switch for may sons birthday. The manager Randy helped me and then convinced me to purchase a prepared one instead. I was a little leery but I did and he said if you change your mind at...Read more
They essentially stole $40 from my 10 year old son. My son purchase a game with his hard earned money, returned the malfunctioning "opened" $72 game within hours and was only able to exchange it for a $22 credit. Despite daddy efforts and the next day mommy's efforts...Read more
- Leaving the store to never return
I didn't like
- Customer service what about heroic recovery
6/25/18, I placed an order for $650. worth of items (Nintendo switch, accessaries, and games) for my sons birthday, I even paid extra for 2 day shipping. I received an e-mail that the order was received, another e-mail immediately after the first one that the order was...Read more
Gamestop - Missing order
I preorder god of war bundle, when i check website and went to store nothing was there. Since i ordered it is under new management and had complaints from others customers about him. Im upset i could not get my bundle even though i ordered it.
Bought GTA V for my Windows 10 64 bit computer. The Gamestop web site says it's compatible but the game requires Windows Media Player which is not available for Windows 10. I asked for my money back and a week later was told to go pound sand. Customer care told me to...Read more
Gamestop - Call of duty wont work
I put call of duty WW2 in my ps4 and it didnt load it brung up a green screen can you help
Gamestop - Horrible experience
Terrible company! Never giving them my money again.
Gamestop - Deceptive business
They had a promotion buy 1 xbox gold 3 month get 2 free. They only would give me 1 free said they unable to give the other because supplies limited
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