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This company is the worst. I bought a game on the 19th of March which was a Monday having it shipped. It got shipped to the wrong address. I called that Thursday to have it shipped to the right address. I had a supervisor lie to me saying that they put in the game to...
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Anonymous
Kurt

How do you know they put the wrong address and it just wasn't delivered to the wrong one which would be the shippers responsibility?

1.0
#1222972
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Bought GTA V for my Windows 10 64 bit computer. The Gamestop web site says it's compatible but the game requires Windows Media Player which is not available for Windows 10. I asked for my money back and a week later was told to go pound sand. Customer care told me to...
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#1276901
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I ordered an A/V cable for my PSP and paid for 2 day shipping. UPS shows up in my driveway within the expected delivery date with no package, stating it must be on another truck. Come to find out a week later it was actually damaged in transit to me, yet no one had the...
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Anonymous
Kurt

You sound like an awful person to deal with.

1.3
I didn't like
  • Customer care
#1209715
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Gamestop - Horrible experience

Terrible company! Never giving them my money again.
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Value for money
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#1234545
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Had I read the dozens upon dozens of complaints across the Internet that exist concerning dealings with GameStop I would have been more careful in dealing with them. Instead of doing research first, I made the mistake of placing an order with them. Now I am in the same...
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Anonymous
RFT

I am in the same boat, except that they charged an additional $184.27 to my charge card this morning for no reason at all. My CC company won;t deny the charge because it is st...

MattD78
MattD78

"Now, think about this. Nobody works the warehouse on Thanksgiving day. " You are right, there is probably 'no body' working in the warehouse on Thanksgiving or maybe just one...

2.8
I didn't like
  • Gamestop makes it impossible to cancel orders
#1137183
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Gamestop - Call of duty wont work

I put call of duty WW2 in my ps4 and it didnt load it brung up a green screen can you help
#1254511
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So Christmas was really close and i decided to buy the BB-8 usb charger for hubby and my dad as it was buy one-get one free. i decided to pay for the two day shipping, which was around $11, still i’d get it after Christmas but i wanted to get it asap. I checked the...
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1.7
#1197676
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I purchased a xbox one console that is bundled with PUBG. I piad 299.99 for the console. One week later the same bundle dropped down to 50.00. Good ol game stop will not let me return the console nor will they give me 50.00 off of my original purchase. Literally any...
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Anonymous
Kurt

I don't get it. I know some retailers do that kind of thing, but anytime I've been in that situation I've always just said, "That sucks. I should have waited a week." and leav...

Anonymous
Anonymous

Literally every retailer has the exact policy as this just some employees dont care and still do it. Most have a 2 week price match.

2.8
#1219679
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So here’s the thing, I’m a young woman in my early twenties living at home. I’m also seriously crippled and going through a lot of surgeries and therapy after a work accident, so I can’t work and I’m in a wheel chair. So I play video games to pass the time. I can’t...
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#1155609
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Gamestop - Deceptive business

They had a promotion buy 1 xbox gold 3 month get 2 free. They only would give me 1 free said they unable to give the other because supplies limited
2.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Value for money
Website
#1230100
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