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I placed an order for a Alienware Steam Machine i3 - 1TB for $275 on 2/9/17. I noticed after placing order I had not gotten a confirmation email. I logged into my Gamestop account and it shows no order history for it. I check my paypal account and see there is a...
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1.6
#1011014
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Paid for over night shipping on a Thursday morning and will not receive my product until Monday just *** poor service. Called customer service they said a hold was put on order but money was already taken out of my PayPal account. I called Friday to check why no...
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#1005582
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I have 60,000 redeemable points on my pro card. I've been building for years and i don't have the card anymore. so i call gamester and they can give me the pin number from the card. i call customer service to get told that they don't have the pin either and they're...
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1.2
#999102
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Xbox Video Game Console Review

Gamestop
#949018
1.0
Details
purchased a virtual console bundle for $587 and received used product. Now customer service says the online ordering stated used products. The advertisement/order did NOT state used products. I am not the only psrson complaing about this.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
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Game Controller Review

Gamestop
#913492
I just bought a xbox 360 controller from GameStop. I foesnt work! The mic adapter is broken the battery pack doesnt stay in the controller and after I played 1 game, the left joystick broke!
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Video Game Review

Gamestop
#902745
I purchased a game for my Son 3 weeks ago and was double charged in my debit card. I have contacted the store once and the corporate headquarters twice and still have not been credited my funds. This us unacceptable and I will never spend another dime at GameStop. The lack of customer service will kill your company if not corrected.
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Short Review on July 26, 2016

Gamestop
#888951
1.0
Details
*** service was on hold for 2 hours and nobody pocked up i tried again later same thing called corporate and no help at all just on hold
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I know your manger to game stop she is 34 years of age and dating a employee thats 20 years old your standers are missed up to let this go on there kissing be hind the store working to geater !and sleeping to geather there family just sick over it edinparrie ,mn. He...
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Anonymous
Anonymous

My god, that was a difficult read. So, what I gather is that you know these people outside of the store, and you don't approve of their relationship because of an age differen...

1.0
#992466
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So i purchased a 3ds refurbished from the local gamestop store along with the $20 warranty. So i happened to get a tab bit of red bull on the buttons causing them to malfunction. They will NOT accept that as a reason to exchange. I don't understand how they can...
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Anonymous
Anonymous

Wear and tear is USE and NOT spilling Red Bull on it. THAT is intentional mishandling. So NO they are NOT going to replace it. What kind of child are YOU that YOU cannot READ?...

offconsumerpissed
off***sumer***ed

Wow. You can't be serious.

2.0
#989398
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I ordered a $50 digital gift certificate from Gamestop on 1/9/17 with the expectation to receive it via email the same day. The order was marked "closed" on Gamestop's website, but I haven't received the gift certificate. I sent an email on 1/10/17 to inquire about the...
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1.0
I didn't like
  • No phone number on website
  • Customer service
#989236
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i have been for the first time in your shop here in rome. i was surprised that nobody was available in the shop to give information. i did a *** for20 minutes to reach the cashier and then tried to get infos about the best deal for ps4. the guy was too much aggressive...
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1.0
I didn't like
  • Misrepresentation
#988608
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I have went into the game stop on route 40 and wasnt treated very good on my first visit. Returned due to store associate didnt ask if i wanted a warrenty on my game system not just once but on three seperate occassicans. The one on liberty road on milford mill is even...
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Anonymous
Anonymous

Learn how to speak english

1.6
#985692
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Gamestop - Shipping Service Review
I purchased a game online and was told by a customer service representative Matt o Kelley that I would receive my controller in the next day, I had waited over two hours previously to speak to a representative. He promised me that I would receive this as my son is...
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1.0
#984770
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Do not buy anything from GameStop online if you can help it. I ordered a digital download code a WEEK ago and still haven't received it. Emailed them once and spent about 2 hours on the phone with customer service which was useless. The first time they told me there...
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1.0
I didn't like
  • Digital download not received
  • Customer service
#983954
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