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Gamestop
Reviews and Complaints
Purchased GameStop Gift Cards
User's recommendation: Do not purchase gift cards if you are looking for the XBOX One, as a courtesy GameStop should have noted to customers that they are not equipped to handle customers, for purchases, or they will not have access to certain items. I have called customer service it was like talking to a 5 year old child. The representative stated they will not have any XBox one’s, has no idea as to when and told me I need to keep checking the website and to hold on to my gift cards. No empathy or attempt to seek out other practical ways to assist. How about assistance with giving me back my money so I can make my purchase elsewhere.
- Christmas gift
- Phone customer service
Shipment
User's recommendation: Be carefully if you pay for express shipping.... it will still take over a week to get to you.
- Online and app customer service
Mw2 cod
User's recommendation: use.
Missing order
Upset
User's recommendation: Don’t ever buy from game stop!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou're lucky both didn't get cancelled. The system will only register one per household to block resellers, so be happy you still got the one.
- Customer service is awful
- Customer service
I need to return the damaged game can't get anyone on the phone
User's recommendation: I never received my replacement game and I am disgusted. It took me six months to raise money to purchase this for my adult son. And I have no Christmas gift for him.
Virtual Gift Card Code Not Working- Request for New Code
User's recommendation: Helpful with technical difficulties.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOnline order not updating
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder # 110000****986264
Hilllacey01@***.com
Change delivery address
Reclam
Where is my order
User's recommendation: None dont go hete.
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If you placed an order that door dash picked up, and door dash did not deliver it, the problem is with door dash, not GameStop.